Privacy Policy

Overview

At Human Zen, we're committed to protecting your privacy. This statement outlines our practices regarding the collection and use of your personally identifiable information for all visitors to our site. We take the privacy of our users seriously and are dedicated to safeguarding your personal data against unauthorized access, loss, misuse, modification, disclosure, or interference.

We encourage you to read our privacy policy thoroughly to understand how we collect, use, protect, and manage your personally identifiable information.

Section 1: Handling Your Data

When you purchase from our website, we collect personal information you provide, such as your name, phone number, address, and email, during the checkout process. It's important to note that we do not handle credit card or payment information directly; this is managed by secure, third-party payment gateways.

We also receive your computer's IP address when you visit our site, which helps us understand your browser and operating system. This information aids in improving our website and the products and services we offer by analyzing site usage and traffic patterns.

With the information you provide, we may send you emails and SMS messages about our store, new products, and updates. Should you wish to opt out of our marketing communications, you have the freedom to leave our database at any time.

Section 2: Disclosure

Your privacy is paramount to us at Human Zen. We only share your personal information with third parties when it's necessary to provide our services. This includes third parties who assist in operating our website, fulfilling orders, and providing customer service.

In certain situations, we may need to disclose your personal data to comply with legal requirements, enforce our terms of service, or protect the rights, property, or safety of Human Zen, our customers, or others. This may include sharing information to prevent fraud and reduce credit risk.

Section 3: Consent

Obtaining Your Consent:

Consent is implied when you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase. If we plan to use your personal information for a secondary reason, like marketing, we will either ask for your express consent or provide you with an opportunity to decline.

Withdrawing Your Consent:

You can withdraw your consent for us to contact you, collect, use, or disclose your personal information at any time by contacting us.

Section 4: Cookies

Our website may use cookies to enhance your experience if you agree to their use. These cookies do not contain personal information and cannot be used to identify you. They help us tailor our content to your preferences and remember your favorite features on our website. You have the option to accept or reject cookies through your browser settings.

Remember, blocking cookies will not prevent you from accessing our website, but it may affect your ability to use some of its advanced, personalized features.

Section 5: Website

Our online store is hosted on Shopify Inc., providing us with the e-commerce platform that allows us to sell our products and services to you. Your data is stored in Shopify’s data storage, databases, and the general Shopify application on a secure server behind a firewall.

Section 6: Security

We take extensive precautions to protect your personal information, adhering to industry best practices to prevent unauthorized access, loss, misuse, alteration, or destruction. We use secure socket layer technology (SSL) and AES-256 encryption to safeguard your credit card information, following all PCI-DSS requirements and implementing additional standards for maximum security.

Section 7: Third-Party Links

Our service may include materials from third-party sources and links to external websites. We do not take responsibility for the content or accuracy of these materials, nor are we liable for any harm arising from your use of third-party products or services. For any issues with third-party products, please direct your inquiries to the appropriate third-party. We advise reviewing the privacy policies of any third-party websites before engaging in transactions.

 

Section 8: Protecting Your Information

We conduct regular security scans to identify and address potential vulnerabilities, ensuring a safe browsing experience on our website. Access to your personal information is restricted to a limited number of individuals who have special access rights to our systems. All sensitive data you provide is encrypted using SSL technology.

Section 9: Changes to This Privacy Policy

We encourage you to review our Privacy Policy regularly as we may update it at any time. Changes are effective immediately upon posting to our website. If we make significant changes, we will notify you on our website. Keeping informed about how we collect, use, and share your data is essential.

Section 10: Contact Information

If you wish to access, correct, amend, or delete any personal information we have about you, or if you have any questions about our privacy practices, please contact us using the details provided on our Contact page. If you need to verify the accuracy of the information you've provided to Human Zen or request its deletion, you can contact us in the same manner. Be aware that we may need to verify your identity as part of our security procedures before we can disclose or modify your information.